AI-powered Business Communication & Workflow Intelligence Platform
iQLync unifies customer conversations into a single business communication platform, where AI intelligently transforms every conversation into action.
Centralized WhatsApp Infrastructure for Modern Business
Department-Wise Team Ownership
Assign every customer message to the right team, so nothing gets missed.
One Company Number & Smart Routing
All customer messages go through one number and are automatically routed to the right team.
Complete Admin Control & Live Analytics
Track customer trends, response times, and team performance in real time.
4 Quick Steps To Get Started
Message Received
A customer message comes in through WhatsApp under your single company number, captured instantly with no missed enquiries.
AI Detects Intent
Our AI engine reads the message, classifies it (sales enquiry, RFQ, complaint, service request), and extracts any commitments made.
Auto-Routed to the Right Team
The conversation is automatically routed to the correct department — Sales, Purchase, Support, or Accounts — with an owner and deadline assigned.
Tracked Until Resolved
Every commitment is tracked with reminders and escalation alerts until it's completed, so nothing slips through.
The Problem We Solve
Employees often use personal WhatsApp accounts to manage customer, vendor, and internal conversations, making it easy for important messages, orders, quotes, and follow-ups to get lost. This can lead to security risks, missed opportunities, lost customer knowledge, and revenue leakage. When an employee leaves, valuable conversations and relationships can leave with them too.
iQLync is AI-powered business communication platform that brings WhatsApp conversations into one secure company number. It uses AI to understand and route messages to the right department, assign conversation ownership, and give admins complete visibility and control.
Every Lost Conversation Has a Cost .
Centralize enterprise WhatsApp under one verified company number, protect institutional memory, and automate commercial follow-ups with iQLync.